This website contains products only suitable for those 18 years or older. Products may contain nicotine which is a highly addictive substance.
alt. will always have free shipping to urban areas around New Zealand. Rural delivery addresses have a surcharge of $7.
Most orders will be shipped the same day if ordered before 2pm. All orders are sent overnight by courier (except rural addresses). Estimated shipping times do not include warehouse processing times, and during busier seasons, we cannot always guarantee overnight shipping.
All orders are sent with 18+ stickers meaning ID must be sighted on delivery; this means orders cannot be left by the courier unattended.
alt. cannot arrange for parcels to be left as an ATL (authority to leave) or remove the requirement for a signature.
If you have missed your delivery, please get in touch with NZPost direct for further assistance regarding your delivery.
We no longer offer Route Package Protection. Find out more here.
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